We want to share some secrets behind how FridayTrip delivers pleasure and an excellent experience for the customers. We put hard work into making sure that every customer is 100% satisfied.
Our main goal is to deliver the best service we can. So how the FridayTrip works?
Before everything else, our design team spends days creating and improving the look and fill with the box and packaging. Each detail matters. We do it to provide the best possible experience from the product.
It can take days to finalize the design concepts before everything is ready for production. This hefty work volume pays out with lots of happy customers.
When the design and guidelines are ready, our team looks for the box content's best suppliers. We pay attention to the quality and the look and feel of the products to match our created design.
We work with an endless number of partner companies, and our teams control every step of the supplies from production and packaging to the delivery to our warehouses.
Our technical experts created and now maintain our world-class websites. We pay attention to every detail to make the purchase experience as smooth as possible. We make sure that every customer can conveniently manage and make changes to the subscription. Everything is only and requires only a few minutes to make changes.
It takes less than 5 minutes to fill in all information and to create the subscription. Everything is made for customers' convenience.
We are incredibly proud that we can completely customize each box if the customer has any special needs or requirements. In the meanwhile, we still maintain the speed of the delivery.
We pack each box with love. We make sure that every customer gets the exact right things inside the box.
One of our competitive advantages is fast delivery. In contrast to competitors, we send the box almost immediately after we received the order. We provide extra comfort for the customers as we charge the credit card the same day as the initial order and send the box the next day.
We have built a reliable logistics network across Canada. We are proud that we can deliver the box in 48 hours for eligible orders.
When the box is shipped, our work does not end. Our customer support team works 24/7 to ensure that all questions are answered, and all customers are satisfied.
We make sure that our customers are happy. We appreciate the feedback and improve our service every day.